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Marketing : Andrew Sherrard at T-Mobile

Posts

Published by Andrew

Background

Summary

Strong leader who makes his team, peers and organization perform better. Understands, practices and teaches the craft of leadership.

Marketing Leader with 20+ years experience understanding consumers' needs; developing products & services to meet those needs and creating strategies to achieve company goals. Classically trained marketer and have managed a wide range of brands across a variety of industries (CPG, Telecom, Alcoholic Beverages.)

Proven track record of success in meeting financial and consumer goals and building a strong team.

Experience


Chief Marketing Officer

T-Mobile
 – Present (1 year 5 months)Bellevue, WA
Lead a fantastic team to continue to change wireless for the better. Eliminate consumer pain points and end out dated industry practices. Build a high performing team that challenges the norms, has fun and grows our brands and our business.

Senior Vice President, T-Mobile Marketing

T-Mobile
 – Present (3 years 7 months)
Lead a marketing team of 85 FTE’s, drive $16 BN+ in revenue, grow 30M+ customer base and manage $1 BN+ in spending for all T-Mobile branded products and customers. Develop positioning, product and promotional strategy for T-Mobile to drive customer growth, revenue, profitability, loyalty and brand equity.
• Led an enterprise wide team that re-launched T-Mobile as the ‘unCarrier’ – successfully re- positioning the brand as an alternative to traditional wireless carriers. This program has immediately returned T-Mobile to growth.

Acting CMO & Senior Vice President, Post-Paid Marketing

T-Mobile
 –  (7 months)
Led the T-Mobile Marketing team of 300 FTE’s & effectively managed $1.5 BN in annual spending. Developed positioning, product and promotional strategy for T-Mobile to grow customers, revenue, loyalty and brand equity. Developed strategic OEM & OS partnerships to create a compelling road map of handsets, services and network value propositions for T-Mobile. Led the post-paid marketing team, accountable for 85% of T-Mobile revenue.

• Re-structured marketing organization to simplify structure and improve effectiveness. Closed 50+ open roles in 4 months while dramatically reducing employee turnover.
• Re-vamped 2H 2012 marketing programs to drive +200K net adds. Launched Unlimited Value Proposition, strengthened and extended coverage value proposition.
• Led the team that developed a new 'unCarrier' brand positioning for T-Mobile that is unique, sustainable and relevant.

Senior Vice President, Handset Marketing

T-Mobile
 –  (1 year 5 months)
Led the Handset Marketing team of 70 FTE’s, managing $4 BN in handset purchases and $200M in Market Development Funds (MDF) from OEM's. Responsible for the overall portfolio strategy, partner strategy, handsets development and marketing of T-Mobile’s handsets. Accountable for the overall handset portfolio including quality, cost, differentiation, sales and MDF generated by the portfolio.

• Created historic partnership with Samsung, our largest supplier. Agreement increased MDF for T-Mobile by $60 M and created a tighter partnership across product development, marketing, retail and supply chain.
• Concentrated the portfolio around fewer strategic OEM’s, increased velocity/model (+39%), extended lifecycle, reduced costs, improved handset quality and increased the level of OEM investment. Started and completed this work while working with OEM’s under the uncertainty of the ATT acquisition.
• Generated over $130 M in savings by concentrating the portfolio around key suppliers through reduced liquidations and reduced device cost.
• Extended In-Home Coverage through expansion of wifi calling usage to 1.5 M users through improved product experience and better overall quality.
• Drove a high performance team to continue improving along every dimension: cost, quality and differentiation, while working under the uncertainty created by impending merger with AT&T.

Vice President & GM, Franchise Products

T-Mobile
 –  (1 year 10 months)
Led a team of 20 and a cross-functional team of 80 to create a unique, franchise handset for T-Mobile. Responsible for product experience, sales, customer satisfaction and EBIDTA. Created long-term strategic positioning to successfully compete with leading smartphones in the category. Transformed the traditional go-to-market processes to deliver a much higher quality, premium experience for the franchise product.

• Drove awareness for myTouch from 0% to 28% and customers from 0 to 1.8 M in 2 years.
• Launched T-Mobile’s first 4G phone and oversaw advertising development that improved increased T-Mobile’s brand equity and successfully positioned against AT&T.
• Launched successive generations of handsets, each with signature value propositions and new technology to support value proposition: video chat, best camera & genius button.
• Launched the second Android phone in the U.S., branded it myTouch and launched it behind a distinctive position in the marketplace.
• myTouch franchise generated the highest satisfaction, accessory margin, revenue and sales in the portfolio.

VP, Segment Marketing

T-Mobile USA
 –  (1 year 1 month)
Planned, developed and execute marketing strategy for post-paid product, advertising and overall marketing planning for $17 billion contract wireless business. Managed a team of 25 marketing professionals.
• Created acquisition strategy for T-Mobile that delivered over 5 MM new customers in 2008.. Managed the development of value propositions, promotions and advertising for the post-paid business.
• Managed channel integration and readiness for key marketing programs with sales leaders across T-Mobile. Planned, developed and executed marketing strategy for pos-paid product, advertising and overall marketing planning for $17 billion wireless business.
• Developed product strategy for post-paid business (represented ~70% of enterprise value); managed overall marketing calendar and prioritization; and advertising development for the company.
• Led a cross-functional alignment between Marketing and Product Development teams to assess the product pipeline, promote high potential products and develop consumer value propositions for products and services.
• Built planning capability to extend lead times and improve overall quality of business plans, incorporating additional consumer feedback and cross functional review.

Vice President, Integrated Marketing

T-Mobile
 –  (2 years 4 months)
Responsible for developing the strategy and execution of the advertising, media, sponsorships & promotions, merchandising, website and marketing calendar for T-Mobile.
- Lead a staff of 40 marketing professionals who manage the execute the marketing plan for a brand that ranks in the top 20 in terms of advertising spend in the U.S.
- Manage high profile sponsorships like the NBA and the World Cup
- Oversee product integeration and entertainment marketing.

Director of Marketing

T-Mobile
 –  (2 years 2 months)
Responsible for the marketing plans & strategy for the core & family segments for T-Mobile, focused on acquisiton. Key areas include advertising, pricing and product/service innovation. Lead retail marketing to develop a holistic strategy for retail environment. Manage and develop staff of 8 marketing professionals.

Marketing Manager

The Clorox Company
 –  (6 years 1 month)
Manage the P&L of key brands (Pine-Sol, Glad) for the Clorox company. Develop strategy and plans to achieve objectives and increase profit and volume. Manage and develop staff of 4 marketing professionals.

Associate Marketing Manager

E. & J. Gallo Winery
 –  (1 year 11 months)
Track and analyze the Bartles & Jaymes business. Recommend changes to plans based on analysis. Manage and develop promotions and marketing communications for the brand.

Assistant Marketing Manager

E&J Gallo Winery
 –  (2 years)

Captain

U.S. Army
 –  (4 years 2 months)
Platoon Leader, Battalion Logistics Officer, Battalion Personnel Officer; 317th Engineer Battalion, Ft. Benning, GA.

Education


United States Military Academy

BS, Economics

Activities and Societies: CaptainCycling Team

United States Military Academy at West Point

Bachelor of Science (B.S.), Economics