Background
Summary
Ace has a solid banking and financial services background with 20 years of diverse executive leadership experience across Consumer & Small Business Banking, Risk & Regulatory Management, Operational Risk & Compliance, Change Management, and Technology & Operations. He has been recognized as a thought leader with a strong acumen for strategic visioning and socialization, and led the implementation of new processes and capabilities among top banking and financial services companies in the United States. Ace is a change agent and has directly led multi-million dollar enterprise initiatives that were complex in scope and involved mixed technologies and cross-functional strategies. He has also implemented efficient operations, value-added management reporting and robust governance processes throughout his career which have provided the required levels of control and transparency to enable informed business decisions by executive management.
Experience
SVP, Privacy & Cross Border Data Movement Compliance Executive
Bank of America Merrill Lynch
Enterprise Compliance Program Executive responsible for managing Bank of America’s Cross Border Data Movement Compliance coverage model globally. Leads global strategy to implement the Global Compliance framework which ensures adherence with internal policies/standards and applicable International laws, rules and regulations governing cross border data transfers (storage, access and movement) with respect to data protection and privacy, bank secrecy, outsourcing, and blocking statute requirements within local jurisdictions across EMEA, APAC, LaTAM and Canada.
Policy Governance Executive responsible for driving and maintaining effective compliance processes and execution across Privacy and Cross Border Data Movement Compliance to ensure consistent implementation of the Global Compliance Policy, and the Enterprise Area of Coverage (EAC) operating model to include: Regulatory Change Management and Oversight of Laws, Rules and Regulations Inventories, Reporting & Governance Framework, Compliance Risk Assessments and Remediation, Privacy and Cross Border Data Movement Compliance Policy & Standards Strategy, Risk and Issues Management & Escalation, Audit and Regulatory Exam Coordination, and Privacy Training & Awareness.
Policy Governance Executive responsible for driving and maintaining effective compliance processes and execution across Privacy and Cross Border Data Movement Compliance to ensure consistent implementation of the Global Compliance Policy, and the Enterprise Area of Coverage (EAC) operating model to include: Regulatory Change Management and Oversight of Laws, Rules and Regulations Inventories, Reporting & Governance Framework, Compliance Risk Assessments and Remediation, Privacy and Cross Border Data Movement Compliance Policy & Standards Strategy, Risk and Issues Management & Escalation, Audit and Regulatory Exam Coordination, and Privacy Training & Awareness.
SVP, Business Control Executive
Bank of America Merrill Lynch
Business Control & Monitoring Readiness (BCMR) Executive responsible for risk advisory and oversight for two critical Enterprise Control Functions across Bank of America – Enterprise Data Management and Enterprise Change Management. Accountable for e2e Operational Risk Quality Control monitoring and testing to ensure robust 1st and 2nd lines of defense (i.e., QA and QC) across the control environment. Key engagements: Audit & Regulatory exam and issue management, Risk & Control Metrics Monitoring, Policy & Standards Life Cycle Management, Risk & Control Self-Assessment (RCSA) process and Path To Strong Execution.
SVP, Risk & Compliance Governance Executive
Bank of America
Risk & Compliance Governance Executive for the Enterprise CIO, Global Information Security and Global Technology & Operations COO Business Control, Monitoring & Readiness (BCMR) team. Led a team responsible for the oversight and ultimate delivery of Risk and Compliance Program expectations, monitoring of risk appetite metrics and key risk indicators, e2e governance of the Risk & Control Self Assessment (RCSA), execution of control disciplines, governance of policy compliance, and risk support for High Rigor initiative programs across ECIO, GIS and GT&O COO. This team was a key Quality Control function within the BCMR operating model and enterprise risk framework.
SVP, BCMR Executive for Risk Operations & Remediation
Bank of America
Business Control & Monitoring Readiness (BCMR) Executive responsible for managing Global Enterprise Functions T&O risk operations and remediation team with the following deliverables: development of monthly Risk Reviews, the quarterly RCSA process, risk governance routines, audit and regulatory issue management, Sarbanes-Oxley processes, and privacy event management.
SVP, Risk MIS Executive
Bank of America
Led the Risk MIS Tech PMO accountable for the following functions: Initiative Execution Oversight, Cross Program Coordination, Communications & Reporting, Functional Gap Closure Tracking, Architecture Integration, Legal, Audit, Operational Risk & Compliance, Change Control & Financial Management, and Release, Testing & Defect Management. The team performed proactive risk identification, remediation and monitoring across a complex, federated regulatory-driven program.
SVP - Business Architecture & Consulting, Corporate Credit Risk Information Solutions
Wachovia, A Wells Fargo Company
Led execution of the Legacy Wachovia Risk Applications Transition Program, which was a high impact enterprise merger initiative to transition business capabilities to the target operating model and retire legacy Commercial and Consumer credit risk platforms. Facilitated transition planning with stakeholders in Risk Management, Lines of Business, Finance, Technology and other Staff Support functions. Chaired the Integration Steering Committee to drive decisioning, risk identification and mitigation, and capacity management. Facilitated the development and implementation of interim and long-term solutions to ensure continuity of critical business capabilities and processes.
SVP - Strategic Business Enablement - Risk Information Strategy & Governance
Wachovia
Led the execution of the Risk Information Strategy Business Enablement Program by establishing and maintaining relationships with stakeholders in Risk Management, Finance, Lines of Business, Technology and other Staff Support functions. Designated the Application Business Owner for both legacy and strategic risk information platforms. Facilitates Operational Process Management and Change Management activities for core risk information platforms. Developed and implemented governance model to enable transparency for system/infrastructure enhancements while optimizing investment decisions. Partnered with matrixed teams to map hi-level current state for business unit operations and processes, rationalized gaps and develops value-added business solutions.
SVP, Change Management Executive, Consumer & Small Business Technology
Bank of America
Managed the Consumer Credit Solutions initiative portfolio which were enterprise in scope and involved mixed technology and cross-functional strategies. Leveraged Bank of America’s Six Sigma change process to execute end to end projects which transformed the credit decisioning landscape, including business capabilities for cross-sell and risk-based pricing.
SVP, COO / Business Support Executive - Enterprise Credit Risk Management
Bank of America
Developed and implemented a new Chief of Staff function responsible for: Strategic Planning & Performance Measurement, Financial Planning & Performance, Associate Experience (Recognition, Development, Hiring), Communications (Websites, Newsletters, Knowledge Channel TV Broadcasts), Facilities Management, Business Continuity and Management Reporting. Liaised with Senior Leaders, Finance, HR, Quality & Productivity and T&O to evaluate current business strategies and their enablement of ECR operations. Identified risks and implemented initiatives to drive improvements across the organization to achieve operational excellence. Completed Six Sigma Green Belt Training.
Various Risk and Change Management Roles
Bank of America
Implemented several new functions in Risk Management.
Sr. Relationship Manager, Sr. Vice-President:
Developed and implemented a new relationship management framework to provide customer support to Consumer Risk Solutions. Implemented Governance for demand management and service delivery. Influenced the optimization of core processes to improve efficiency and productivity to meet speed and accuracy metrics.
Sr. Portfolio Analyst, Sr. Vice-President:
Played a key role in evolving consumer credit risk descriptive analysis into a new critical function. Analyzed consumer credit risk performance and trends for the corporation with an emphasis on real estate secured products.
Industry Analysis & Policy Manager, Vice-President:
Launched a new department in Portfolio Management & Reporting. Developed a peer and industry analysis function and product that became a key resource for executives to benchmark performance in the Consumer Credit Portfolios.
Sr. Relationship Manager, Sr. Vice-President:
Developed and implemented a new relationship management framework to provide customer support to Consumer Risk Solutions. Implemented Governance for demand management and service delivery. Influenced the optimization of core processes to improve efficiency and productivity to meet speed and accuracy metrics.
Sr. Portfolio Analyst, Sr. Vice-President:
Played a key role in evolving consumer credit risk descriptive analysis into a new critical function. Analyzed consumer credit risk performance and trends for the corporation with an emphasis on real estate secured products.
Industry Analysis & Policy Manager, Vice-President:
Launched a new department in Portfolio Management & Reporting. Developed a peer and industry analysis function and product that became a key resource for executives to benchmark performance in the Consumer Credit Portfolios.
Vice-President, Business Systems Analysis
Decison One Mortgage
Established a new Business Systems Analysis department. Developed systems strategies and business solutions for enterprise projects that addressed complex business issues in the wholesale mortgage banking industry. Managed a team of analysts responsible for analysis, design and project management. Designed value added business tools to enable efficient processes for Sales & Fulfillment, Post Closing Activities, Secondary Marketing Execution and Compliance Tracking. Implemented company Intranet and Internet websites to improve communications and information delivery. Developed a systems change control process for IT department which addressed gaps in governance.
